PRODUCT OWNER & PROJECT MANAGER · AI & TECH STARTUPS

Nazia Rasool

Product Owner & Project Manager

Senior PM leadership without the full-time cost. I help AI and tech startups ship faster, stop dropping balls, and give founders their time back, embedded in your team for the hours you actually need.

Product Owner & PM AI & LLM Delivery Product Ownership Agile Leadership
  • 11+ Years IT Experience
  • Global Clients — GCC . USA . UK . EU
  • End-to-End AI Delivery
Nazia Rasool
29
Projects Delivered

Who I Help

Startups building the next AI-powered product

Grounded in delivery experience across these exact industries.

Startup Founders

Validating ideas, planning AI MVPs, and launching production-ready products without wasting budget.

AI & SaaS Companies

Scaling AI product delivery, model evaluation, and governance for platforms already in market.

Fintech Companies

Compliant delivery for banking and payment platforms — proven on Saudi Arabia's largest banking app.

Telehealth Companies

Delivery experience across telehealth and on-demand health platforms from ideation to launch.

On-Demand & eCommerce

Full lifecycle delivery for on-demand economy and eCommerce platforms under tight timelines.

Enterprise Teams

Embedded technical leadership for enterprise digitization and vendor-managed delivery.

What I Offer

Seven ways to get senior delivery support

Pick one, or combine them — most clients start with embedded PM support and add AI governance, tooling, or automation as they scale.

PM

Embedded Project Management

Part-time senior delivery leadership, without the cost of a full-time hire.

Deliverables

Sprint planningBacklog managementStandupsRelease coordinationStakeholder reporting
AI

AI & LLM Project Management

Specialist delivery management for AI products, with built-in governance.

Deliverables

Model evaluationPrompt / agent iterationData pipeline mgmtAI governance & risk
PO

Embedded Product Owner & Roadmapping

One person for what to build and how to ship it.

Deliverables

PRDs & user storiesRICE / MoSCoW prioritizationRoadmap workshopsProduct ownership
MV

MVP Launch Management

Idea to launched product in 6–12 weeks, fixed scope and fee.

Deliverables

Scoping to go-liveQA & UATCustom / no-code buildsDisciplined execution
OP

Startup PM Process & Remote Team Setup

Build the delivery engine your startup runs on, then hand you the keys.

Deliverables

Agile / Scrum setupDocumentation frameworksAsync operations designSelf-sustaining system
TL

PM Tool Setup: Jira, ClickUp & Notion

I rebuild your team's workspace from scratch, right the first time — not a template graveyard.

Deliverables

Workspace setupMigration & cleanupLive team trainingFixed-fee packages
WF

AI Workflow Automation

Automate repetitive business operations using AI, OpenAI, n8n, Zapier, Make, and custom integrations.

Deliverables

Process mappingAutomation designAPI integrationTestingMaintenance

How I Work

Ship faster, with nothing dropped

What changes for your team once delivery has a single owner.

Ship Faster

Predictable sprints and launches that hit their dates

Nothing Dropped

One owner for every dependency, risk and follow-up

Time Back

Execution runs itself — you focus on product and fundraising

Built to Scale

Lightweight PMO & processes that grow with the team

How We'll Work Together

01

Discovery Call

30 minutes on your goals, team, and where delivery is breaking down.

02

Audit & Plan

Week one: review workflows and tools, deliver a prioritized execution plan.

03

Embedded Delivery

Ongoing embedded engagement — running sprints, reporting, and keeping the team shipping.

11+
Years in IT & software delivery
90%
On-time delivery rate, up from 70%
3,000+
Active users on current AI platform
99.9%
Uptime maintained across delivery
Nazia Rasool
11+
Years Delivering

About Me

Nazia Rasool

PMP® Certified Project Manager · AI & Software Delivery Specialist · Riyadh, KSA

I'm a PMP®-certified Project Manager with 11 years of IT experience delivering software, FinTech, AI, and digital transformation initiatives. I manage the full project lifecycle end to end — Agile/Scrum delivery, product planning, stakeholder management, and risk and issue management — working across Engineering, Product, QA, DevOps, Business, and executive stakeholders. I've delivered technology solutions for Al-Rajhi Bank and startups across FinTech, AI, and digital transformation.

What makes me different

  • PMP® & Scrum Master certified · 11+ years IT experience
  • AI governance, data handling & risk controls for regulated industries
  • Delivery across Fintech, Telehealth, On-demand Economy & eCommerce
  • Multi-cloud coordination across Azure, AWS & Google Cloud
  • Hands-on AI/LLM delivery — 8 models evaluated, 25% accuracy gain
  • Full Scrum framework via Jira, Trello, Teams & Claude
  • 99.9% uptime maintained with 15% cloud cost reduction
  • Delivery experience across Pakistan & the GCC (Saudi Arabia)

Selected Work

Projects I have delivered as Product Owner & Project Manager

Eight engagements across AI products, fintech platforms, enterprise digitization, and startup MVPs — filter by category or open a card for the full delivery story.

AI & SaaS

Voxbee.ai — Content Creation OS

AI-powered multimedia OS serving 3,000+ active users. 99.9% uptime, on-time delivery up from 70% to 90%.

AI & SaaS

Voxbee.ai — AI-Powered Content Creation OS

Digital Direction, USA · Project Manager and Product Lead (Remote) · 04/2025 – Present

Leading product strategy, roadmap, and end-to-end delivery of an AI-powered content creation OS — one of two concurrent AI products I own — managing a 7-member cross-functional team across AI/ML, Engineering, DevOps, Product, and QA.

  • Supporting 3,000+ active users, with quality, KPIs, timelines, and business requirements consistently met.
  • Coordinated cloud infrastructure across Azure, AWS, and Google Cloud — 99.9% uptime, 15% lower monthly cloud costs.
  • Facilitated the full Scrum framework via Jira and Trello — on-time delivery up from 70% to 90%.
  • Evaluated 8 AI/LLM models and drove prompt engineering improvements — output accuracy up 25%, generation errors down 40%.
  • Delivered project status reports, executive presentations, demos, and risk updates to leadership and stakeholders.
Outcomes

3,000+ users · 99.9% uptime · On-time delivery 70% → 90%

AI & SaaS

AI Sales Agent (B2B)

Product strategy and delivery for a B2B AI Sales Agent, alongside Voxbee.ai, as Product Lead.

AI & SaaS

AI Sales Agent (B2B)

Digital Direction, USA · Project Manager and Product Lead (Remote) · 04/2025 – Present

Leading product strategy, roadmap, and delivery of a B2B AI Sales Agent, coordinating product, engineering, and AI development workstreams as one of two concurrent AI products I own end to end.

Outcomes

2 concurrent AI/ML SaaS products · Ideation through launch

Enterprise

Manafeth — Vehicle Insurance Service

Program control and coordination for a national vehicle insurance service, reporting to the Program Director.

Enterprise

Manafeth — Vehicle Insurance Service

Najm, Riyadh, KSA · Manager - PMO Analyst · 03/2021 – 03/2022

Reported to the Program Director, supporting program control and coordination activities. Developed and maintained integrated program plans, milestones, and dependencies. Implemented standard processes for risk, issue, and change management. Consolidated progress and KPI reports across all delivery streams. Led and facilitated Scrum ceremonies — stand-ups, sprint planning, backlog refinement, reviews, and retrospectives. Prepared materials for steering committees and executive reviews. Ensured quality and consistency of all project documentation. Supported financial tracking, resource management, and vendor governance. Coordinated with the Contract Manager and Testing Lead on project status and dependencies.

  • Streamlined program coordination through structured planning and governance.
  • Improved delivery visibility by consolidating KPIs and progress reports.
  • Enhanced documentation quality and compliance across all project streams.
  • Optimized collaboration between cross-functional and leadership teams.
Outcomes

Program-wide KPI consolidation · Cross-team governance

Fintech

Bank Loan Processing Portal — Jisser

Digital transformation across retail, corporate, risk, payments, and core banking functions.

Fintech

Bank Loan Processing Portal

Jisser, Dammam, KSA · Project Manager / Business Analyst · 03/2020 – 02/2021

Led and delivered end-to-end digital transformation projects across retail, corporate, risk, payments, and core banking functions. Facilitated Scrum ceremonies including stand-ups, sprint planning, backlog refinement, reviews, and retrospectives. Drove project planning, budgeting, scheduling, and execution to meet defined scope, timelines, and quality standards. Acted as the primary liaison between business stakeholders, technology teams, vendors, and regulatory bodies. Oversaw requirements gathering, design, development, UAT, deployment, and post-go-live support. Managed cross-functional teams, ensuring alignment, communication, and risk mitigation throughout the lifecycle. Monitored KPIs and change requests, proactively resolving issues within cost and time constraints. Ensured compliance with governance frameworks, regulatory policies, and industry standards. Prepared executive reports and dashboards for senior leadership and steering committees.

  • Delivered large-scale digital transformation projects within scope, budget, and timelines.
  • Improved cross-functional collaboration and project transparency through Agile delivery.
  • Ensured regulatory compliance and governance across all technology initiatives.
  • Enhanced executive decision-making through clear reporting and KPI-driven insights.
Outcomes

Retail, corporate, risk, payments & core banking · Full lifecycle delivery

Fintech

Alrajhi Bank Customer Services App

Digital transformation delivery for Saudi Arabia's largest banking platform, at PwC.

Fintech

Alrajhi Bank — Customer Services App

PwC, Riyadh, KSA · Project Manager · 05/2022 – 04/2023

Managed digital transformation delivery for Al-Rajhi Bank's Customer Services App, Saudi Arabia's largest banking platform, owning vendor relationships, Agile delivery, and executive reporting.

  • Led the digital transformation, coordinating cross-functional delivery to meet scope, timeline, and quality targets.
  • Enhanced vendor coordination and compliance, improving delivery efficiency and accountability.
  • Prepared executive-ready materials for steering committees while supporting financial tracking and vendor governance.
Outcomes

Saudi Arabia's largest banking platform

Enterprise

Diplomat Riyadh HQ Digitization

End-to-end digitization of the Riyadh Diplomatic Quarter, scope through go-live.

Enterprise

Diplomat Riyadh Headquarters Digitization

Taremeez Co., Riyadh, KSA · Project Manager · 03/2020 – 02/2022

Led the digitization of the Riyadh Diplomatic Quarter, owning scope, Agile delivery, and stakeholder alignment from kickoff through go-live.

  • Defined goals, scope, cost, resources, and timelines, delivering aligned with business objectives.
  • Facilitated Agile sprints and daily stand-ups across development and business teams.
  • Mentored team members and oversaw QA and pre-UAT testing before launch.
Outcomes

Kickoff through go-live, 2-year program

Startup MVP

20PerFit — EMS Network Member App

Mobile app to manage Certified EMS Network Members and roll out promotional plans.

Startup MVP

20PerFit — EMS Network Member App

Project Manager

20PerFit was looking to develop a mobile application to manage and control the Certified EMS Network Members under 20PerFit, and introduce plans with suitable promotions to clients.

Outcomes

Member network management + promotional plans

Startup MVP

Seachmaid.com.sg Website Revamp

Full redesign and feature enhancement for Singapore's top-rated maid agency search portal.

Startup MVP

Seachmaid.com.sg Website Revamp

Project Manager

Seachmaid.com.sg is a top-rated search portal for maid agencies in Singapore. The client needed the website revamped with a new design and feature enhancements. I managed the project at every stage — idea, conception, requirement gathering & analysis, planning, execution, and stakeholder communication.

  • Owned the project end to end: idea, conception, requirements gathering & analysis, and planning.
  • Led execution and stakeholder communication throughout delivery.
  • Directed mockups, UI/UX design, and both front-end and back-end development.
  • Managed QA and release for the first two phases of the project.
Outcomes

Full lifecycle delivery across 2 project phases

What Clients Are Saying

Client testimonials

Real feedback from completed client engagements.

From Upwork

Upwork

PM Consulting Engagement in Riyadh

4.7
"Nazia is a well organized and structured professional with the right qualifications as Project Manager. She not only is competent, she has initiative and does not need any supervision once…"

Endorsed by client

Professional Solution Oriented Reliable
Upwork

Project Manager for Financial Technology Startup Company

5.0
"Nazia is extremely professional, dedicated and easy to work with. All work was done with exceptional quality and within a timely manner."

Endorsed by client

Professional Collaborative Committed to Quality Reliable
Upwork

Project Manager & Business Analyst

4.6 of 2 reviews
"A nice project manager and business analyst who documented the tasks needed to be done in a clearer way. Scrum master also to check our daily progress. Good experience with…"

Endorsed by client

Clear Communicator

From Fiverr

Fiverr
5.0
"As requested and delivered as promised. Awesome!"
Fiverr
5.0
"It was a great experience. She truly goes above and beyond to ensure she understood what I wanted. I fully recommend this seller!"
Fiverr
5.0
"Excellent, would highly recommend Nazia."
Fiverr
5.0
"Nazia is great to work with!"
Fiverr
5.0
"Amazing service and dedication. Exceeded my expectations."
Fiverr
5.0
"I had a great experience working with Nazia! She knows her stuff and is very responsive and got the job in a very timely manner beyond my expectation."
Fiverr
5.0
"Pleasant and focused when discussing the project."
Fiverr
5.0
"Fantastic customer service!"
Fiverr
5.0
"The work was done well ahead of time. Very thankful and happy to deal with you."

Experience

From developer to delivery leader

Steady progression in ownership, scale, and impact — expand any role for the full story.

Project Manager and Product Lead Digital Direction, USA · 04/2025 — Present CurrentRemote

Leading the end-to-end product strategy, roadmap, and delivery of two AI products — a B2B AI Sales Agent and Voxbee.ai, an AI-powered multimedia content creation OS — bridging product vision, business objectives, AI capabilities, and engineering execution from ideation through launch.

  • Led end-to-end delivery of 2 AI/ML SaaS products, managing scope, roadmap, milestones, dependencies, risks, and deliverables from ideation to launch.
  • Managed a 7-member cross-functional team across AI/ML, Engineering, DevOps, Product, and QA, ensuring timely delivery against business requirements.
  • Improved on-time delivery from 70% to 90% through structured Agile planning, sprint tracking, dependency management, and blocker resolution.
  • Facilitated Scrum ceremonies including sprint planning, stand-ups, backlog refinement, reviews, and retrospectives using Jira and Trello.
  • Evaluated 8 AI/LLM models and collaborated on prompt engineering, improving output accuracy by 25% and reducing generation errors by 40%.
  • Coordinated Azure, AWS, and Google Cloud infrastructure with DevOps, achieving 99.9% uptime and reducing cloud costs by 15%.
  • Managed delivery of an AI platform supporting 3,000+ active users, ensuring quality, KPIs, timelines, and business requirements were met.
  • Delivered project status reports, executive presentations, demos, and risk updates to leadership and stakeholders.
Parenting Break 05/2023 — 03/2025

Delivered freelance PM projects across FinTech, IT asset management, and eCommerce during career break.

  • Led a 4.5-month Bank Loan Processing Portal for a FinTech startup, managing scope, timelines, and end-to-end delivery.
  • Delivered a Procurement Manager platform in 3 months, translating requirements into a technical roadmap and execution plan.
  • Managed the full lifecycle of a Ticket Booking Portal, delivering in 1.5 months without internal PM support.
  • Renewed PMP certification, strengthening project governance expertise.
Project Manager PwC, Riyadh, KSA · 05/2022 — 04/2023

Project: Alrajhi Bank — Customer Services App. Managed digital transformation delivery for Saudi Arabia's largest banking platform, owning vendor relationships, Agile delivery, and executive reporting.

  • Led Agile/Scrum delivery of Al-Rajhi Bank's Customer Services App, coordinating cross-functional teams, vendors, and stakeholders across the SDLC to meet scope, timeline, quality, and business objectives.
  • Facilitated Sprint Planning, Daily Stand-ups, Backlog Prioritization, progress tracking, impediment removal, and issue resolution across IT, CRM, business, and vendor teams.
  • Managed vendor relationships, deliverables, dependencies, compliance, performance, and vendor governance, ensuring accountability and timely delivery.
  • Coordinated stakeholder communication and cross-functional collaboration, aligning business, Product/CRM, IT, technical teams, and external vendors.
  • Prepared executive reporting, Steering Committee presentations, KPI tracking, and project status updates, providing visibility into progress, risks, issues, dependencies, and milestones.
Project Manager Taremeez Co., Riyadh, KSA · 03/2020 — 02/2022

Project: Diplomat Riyadh Headquarters Digitization. Led the digitization of the Riyadh Diplomatic Quarter, owning scope, Agile delivery, and stakeholder alignment from kickoff through go-live.

  • Defined goals, scope, cost, resources, and timelines, delivering aligned with business objectives.
  • Facilitated Agile sprints and daily stand-ups across development and business teams.
  • Mentored team members and oversaw QA and pre-UAT testing before launch.
Project Manager AppsGenii Technologies (Pvt) Ltd, Lahore · 03/2017 — 11/2019

Owned end-to-end delivery across multiple concurrent projects, bringing a business analysis background into Agile project leadership.

  • Handled multiple concurrent software projects across the full SDLC, from initiation through closure, ensuring alignment with scope, timelines, and business objectives.
  • Developed and maintained project plans, budgets, schedules, milestones, deliverables, and resource plans to support predictable delivery.
  • Facilitated Agile/Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement, coordinating development and business teams.
  • Managed project documentation, stakeholder communication, status reporting, and cross-functional collaboration across management, business, and technical teams.
Earlier Career Lahore, Pakistan · 01/2013 — 01/2017
  • Software Engineer, Nextbridge (Pvt) Ltd02/2015 — 01/2017
  • Web Developer, Sheensol Technologies (Pvt) Ltd01/2013 — 12/2014

Skills

Proven expertise

Generative AI & LLMs AI/ML Product Delivery Prompt Engineering Backlog Management & Prioritization Agile & Scrum Leadership User Stories & Acceptance Criteria Sprint Planning & Refinement Project Documentation & Reporting Strategic Project Planning & Roadmapping AI & LLM Project Management SaaS Products Delivery Sprint Reviews & Retrospectives Stakeholder Communication & Client Engagement Cross-functional Team Management Technical Fluency (SDLC, APIs, Cloud Arch.) AI Governance & Risk Management Risk, Issue & Change Management

Tools & Technologies

What I work in day to day

Project Management

JiraMS ProjectClickUpNotionTrelloConfluenceMicrosoft 365
Agile · Scrum · Kanban

Collaboration & Communication

SlackMicrosoft TeamsG-SuiteCRM Systems

Documentation & Analysis

ClaudeGeminiChatGPTNotebook LMGammaMiroCanva

Cloud Infrastructure

AWSAzureGoogle Cloud

Automation Tools

n8nMake (Integromat)Zapier

Credentials

Education & certifications

Certified Project Management Professional (PMP®) PMI
Certified Scrum Master Certificate of Proficiency Scrum Alliance
Certified Women in Leadership — Professional Development Professional Development
Master's in Computer Science (MSCS) Superior University, Lahore — 2016
Bachelor's in Computer Science (BSCS) Superior University, Lahore — 2013

Get in Touch

Let's talk about your delivery

Whether you're launching an AI MVP, scaling delivery, or need embedded technical leadership — tell me what you're building and where it's stuck. I reply within 1 business day.

Open to new client engagements

Hourly, retainer, or fixed-fee — whatever fits your stage.

LocationRiyadh, KSA
Engagement ModelsHourly · Retainer · Fixed-Fee
Response TimeWithin 1 business day
Delivery ExperienceGlobal Clients — GCC . US . UK . EU

Or reach me directly

Email Reply within 1 day
naziarasool28@gmail.com
WhatsApp
+966-534751476
LinkedIn
Connect or send a message

Let's talk about your roadmap

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FAQ

Frequently asked questions

Everything clients usually ask before we start.

What engagement models do you accept?

Hourly, retainer, or fixed-fee — whichever fits your stage and budget. Most clients start with an hourly arrangement (10–20 hrs/week) and move to retainer once the engagement proves out. Fixed-fee is typical for scoped MVP launches.

Which industries have you delivered in?

Fintech, Telehealth, On-demand Economy, and eCommerce, plus enterprise digitization and government-adjacent programs — including Saudi Arabia's largest banking platform and a diplomatic headquarters digitization project.

How do you use AI in delivery?

Hands-on — evaluating AI models before implementation, driving prompt engineering improvements with AI developers, and using AI tools inside the Scrum framework itself to cut planning overhead. See the Tool Setup section for specifics.

Do you work with teams outside Saudi Arabia?

Yes — based in Riyadh, KSA, with delivery experience across Pakistan and the wider GCC region, plus remote client engagements worldwide. Happy to discuss time zone overlap on a call.

What's the fastest way to get a response?

Email or the form above — both are checked directly and answered within 1 business day.

Product Owner & Project Manager AI & LLM Delivery Agile Transformation
Open to new client engagements